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SCALA Consulting works with clients to deliver real commercial benefits that innovate a competitive advantage in terms of service, operational performance and financial areas.
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SCALA Consulting works with clients to deliver real commercial benefits that innovate a competitive advantage in terms of service, operational performance and financial areas.
SCALA Consulting’s annual supply chain “Cost and Service Performance” benchmarking involves many of the top brand companies in the UK and allows them to compare their performances with similar organisations and competitors from their own market sector and from other complementary sectors. Cost and Service Performance Benchmarking are approaches that have proved hugely beneficial for businesses wishing to improve their efficiency and cost base, and to ensure the right levels of customer service
The SCALA methodology ensures all the information is assured as totally confidential to each company and involves comprehensive data collection with a verification process that ensures meaningful comparisons can be drawn to identify and drive improvements.
The benchmarking comparisons are undertaken annually and incorporate more than 40 different key performance indicators (KPIs) encompassing forecasting, inventory, customer service, logistics costs, and performance ratios.
Proven Methodology
Proven Benefits
SCALA Consulting also maintain a comprehensive and fully anonymised database of logistics costs showing both typical and best in class costs by activity