SUPPLY CHAIN BEST PRACTICE
3PL Best Practice Forum
Home Appliance Best Practice
The SCALA forum for best practice in the Home Appliance Industry.
SCALA works with our Grocery, FMCG, Home Appliance and Homeware forum member clients to ensure that, in a perpetually changing marketplace, their supply chain and logistics operations embrace the most optimal practices within the industry to achieve leading cost and customer service performance.
Our Best Practice Mission
- Promoting industry innovation and new ways of working
- Sharing learning and experience
- Benchmarking, supply chain, logistics, cost and service performance
- Increasing operational effectiveness and performance
- Driving supply chain and logistics sustainability
- Enhancing efficiency through collaboration
- Reducing regulatory and commercial risk
- Facilitating cross company training and staff development
Our Members

































Our Forums
Under strict codes of conduct, SCALA Consulting facilitates the sharing and learning of Best Practice across a wide range of high profile major food, drink, FMCG, Homeware and Home Appliance suppliers and their customers alike through a combination of quarterly meetings, benchmark KPI comparisons, and web-based networking across the group. Typical group discussions include:
- Marketplace and customer service developments
- Supply chain and logistics management and optimisation
- Cost, service, and performance benchmark comparisons – over 40 KPIs including primary transport, warehousing, stock policies, product availability, customer delivery, and service
- Workshops on improving logistics, processes, service, and efficiency
- Logistics Collaboration opportunities with other suppliers
- Guest retail presenters from ASDA, Sainsburys, Tesco, Morrisons, Waitrose, The Cooperative Group, Argos, AO.com and John Lewis.
- Expert industry speakers on sustainability, S&OP, Demand Driven, product availability, automation, 3PLs, transport collaboration, waste management and data usage.