Global home appliance business, Versuni, known for iconic brands including Philips, Saeco, and L’OR Barista, has been supported by SCALA to successfully complete a major overhaul of its UK and Ireland logistics operations, boosting performance, resilience, and readiness for growth.
The project saw Versuni transition its UK and Ireland 4PL operations to a new 3PL provider. The transition was designed to strengthen Versuni’s service capabilities in the UK and Ireland, simplify logistics management, and improve reliability across B2B, ecommerce, and retail channels. The new arrangement offers a seamless, scalable solution well aligned with Versuni’s future growth plans.
With no UK-based supply chain team, Versuni enlisted SCALA to coordinate planning, stakeholder engagement and integration with its SAP systems environment.
The new 4PL solution is based at a shared-user facility in Kettering, where more than 7,000 pallet spaces are reserved for Versuni products. The facility provides a full range of services, including import receipt and checking, retail order picking, direct-to-consumer fulfilment, returns and reverse logistics, and transport coordination with proof-of-delivery management.
Bartosz Gruszczynski, senior warehousing & distribution manager, Europe, at Versuni, said:
“The UK and Ireland are strategically important markets for Versuni and our brands. It was vital that this transition improved service levels without compromising operational continuity.
“Through strong collaboration with SCALA and our new 3PL provider, we achieved a seamless handover. The result is a more robust, reliable logistics approach that gives us the confidence and capacity to grow in the region.”
The project ran from September 2024 to April 2025. Within the first month of go-live, 95% of orders were successfully[BG1] delivered, demonstrating the smooth transition between providers.
Phil Reuben, executive director at SCALA, added:
“This project highlights what can be achieved with clear goals and a collaborative approach to delivery. We’re proud to have supported Versuni and its brands in building a logistics solution that is fit for the future – and already delivering measurable improvements.”
With the project now complete, Versuni has not only streamlined its operations but enhanced the service experience for customers of its much-loved brands. The strengthened UK and Ireland platform ensures greater scalability, visibility, and control, setting the stage for further growth across retail and ecommerce.
If you would like to know more about how SCALA can support with your logistics operations challenges, please Contact Us.