Transport Optimisation

Cost to Serve

Cost to Serve Logistics and Supply Chain

With increasingly varied and complex supply chains and with unrelenting margin pressures it is increasingly important that companies understand their true cost to serve…by channel, by product, by customer, and by activity. Evaluating and quantifying a company’s true Cost to Serve can be integral to their overall decision-making when it comes to supply chain and logistics. SCALA can offer our clients the following advantages when it comes to Cost to Serve;

  • Clarifying the insights of Cost to Serve diagnostics and up-to-date data, rather than hours of data gathering and employing the use of averages
  • Ensuring that the true Cost to Serve is understood in order to enable correct pricing and margin decision making
  • Uncovering efficiency opportunities
  • Understanding true customer profitability, both what it could be and how it could be achieved
  • Improving client budgeting and accrual processes
  • Enabling “What If?” scenarios and analysis

Cost to Serve
With increasingly varied and complex supply chains taking precedent in the industry (often coupled with unrelenting margin pressures), SCALA realise how difficult it can be for companies to understand their true Cost to Serve, but also how effective and advantageous a true understanding of CTS can be for a business.

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