SCALA consultants have developed a system to measure supplier performance to:
- Ensure there is a cross-functional internal understanding of supplier performance
- Allow comparisons of suppliers’ performance and capability
- Demonstrate weaknesses to the supplier
- Allow processes to be introduced to improve supplier areas of weakness.
- Measure supply chain, quality and commercial performance
It is essential that all measures are truly objective to ensure maximum credibility and thus to create an environment which drives continuous improvement.