SCALA CASE STUDY
Transport Strategy & Network Structure
Discount Retailer
Background & Brief
The client has a portfolio of over 350 stores across the UK serviced primarily by a new DC in the North and the assistance of some regional hauliers. The client wanted an unbiased review of current operations
specifically focusing on transport efficiency with a view to understanding potential improvements and service cost reduction.
Project Approach
The project approach combined;
A thorough review of the in-house transport operation, to understand the volumes, planning methods, operational stability and the restrictions
Process Mapping the operational activity from order to delivery
Analysis of operational activity; warehouse and vehicle utilisation, driver planning, shift utilisation
A detailed review of the current fleet and identification of actual requirements
Identification of Improvement opportunities primarily through service amendments
Benefits & Results
The benefits & results of the project included the following key outputs;
Development of several options for a new store schedule with SCALA recommendation of the most suitable
Revised way of working with selected regional partners to improve delivery efficiency
Reduced requirement for own fleet vehicles
Substantial reduction in delivery miles and hours
Improved balance across the week, reducing volumetric peaks and troughs
Identification of opportunity to improve delivery process and improve driver utilisation
Final Outcome
SCALA were requested to liaise with the regional partners to develop the opportunities identified and the client began to implement the in-house changes.
