SCALA CASE STUDY

Manufacturing and Supply Chain Support in China

Supplier of Healthcare Devices

Background & Brief

A UK company were contracted to supply >50m medical devices to the UK Government. They requested SCALA’s support to ensure timely and efficient supply of quality assured product. SCALA were to take responsibility for ensuring timely supply of quality assured components to the China factory, on-time manufacture of approved product, timely and efficient transportation to the airport, checking of all customs documentation and constant liaison with chartered airline company. Daily updates were required by the client’s UK Management Team.

Project Approach

  • Visit site and establish relationships with all parties
  • Visit key subcontractor to check schedule
  • Attend all QC inspections
  • Liaise with China customs, road transport company and Chartered aircraft company
  • Benefits & Results

  • All shipments made on time
  • Solutions identified and implemented to overcome unforeseen issues relating to bad weather, COVID and poor packaging
  • Final Outcome

    Repeat order for a further 50M pieces to be monitored by SCALA
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