The client provides a “one stop shop” for the provision of medical equipment direct to service users based on contracts with local health authorities. The client operates out of 11 service centres and receives goods from third parties and from a sister company. At each of the service centres, as well as a stockholding of all items required for supply into the local area there is also a decontamination and repair activity to enable returned products to be re-used. It is a contractual obligation that some inventory must be held in the locality of each contract. SCALA was asked to review whether there was a justification for a central warehouse.