SCALA CASE STUDY
Future Warehouse & Operations Capability Modelling
Background & Brief
This client offers a wide range of developing services in the parcels, packets and mail sectors and was expanding rapidly with a requirement for flexibility in both volume and services. SCALA were engaged to review the site capabilities and current capacities and to build a model which could be used as a business and operational support tool.
The project approach combined;
A practical operations assessment of all 6 UK sites examining the range of services each offered, the operations methods, the planning, the timings and the space used for each operation
Process Mapping all the services and all the operational activities
Analysis of operational; timing (24 hour clock) for every activity
A detailed evaluation of volume data by service, by operation, by site for current year and seven year projection
The development of KPIs for every service and operation (combining fixed and variable parameters)
Identification of Improvement opportunities
Development of a capacity model
Benefits & Results
The benefits and results of the project have included the following key outputs;
SCALA provision of a detailed capacity model with a seven year projection by hour by depot.
Model enabled the company to test scenarios on an on-going basis including volume and services developments
Production of user friendly charts providing visibility of future space
Identification of Depot bottlenecks and prioritisation for future sites
Capacity checks for use in evaluating new business
SCALA continued to work with the client to model and optimise the national transport network, and to evaluate acquisition opportunities.