SCALA initially ensured they had a clear understanding of the current operation which although extremely well managed we needed to understand the current “pinch points”, what worked well and where potential issues existed
In parallel SCALA undertook a detailed review of all the SKU and order data, identifying all the various different types of customer order streams and differing customer service requirements.
One of the key outputs from the data analysis was which SKUs were ordered through which customer order streams and a breakdown for each SKU between orders at item level versus full case orders
SCALA then identified a range of Automation options for picking and despatch which could be integrated into the current warehousing operation
Each of these options was then evaluated