SCALA CASE STUDY
China Supply Chain Review
Electrical Goods Supplier
Background & Brief
This client is a leading supplier of a specific type of electrical product, predominantly to the UK market with almost the entire product range manufactured in China. SCALA were engaged to review the supply chain from China and advise changes in structure, process and systems.
Project Approach
The project approach combined reviews of:
UK and China office responsibilities
 China office capabilities
 Communications UK/ China office/suppliers
 Supplier capability, performance and relationships with suppliers
 China warehousing and consolidation requirements
 Supplier delivery performance
 KPIs
 In-house QA and QC effectiveness 
Benefits & Results
The benefits and results of the project included the following key outputs:
Significant increase in responsibilities for China office plus recruitment of new roles
 Reduction of vendor base with development of strategic partnerships with suppliers
 Introduction of weekly reports to drive on-time delivery
 Introduction of supplier performance measurement
 Strengthening of QA department and tightening of QC
 Improved communications
 Introduction of KPIs
 Introduction of cost-down mentality and methodology 
Final Outcome
All recommendations have been accepted by the client. SCALA are available to support implementation if required.
