Vendor Performance Measurement

Vendor Performance Measurement

SCALA has developed a system to measure supplier performance to:

  • Ensure there is a cross-functional internal understanding of supplier performance
  • Allow comparisons of suppliers’ performance and capability
  • Demonstrate weaknesses to the supplier
  • Allow processes to be introduced to improve supplier areas of weakness.
  • Measure supply chain, quality and commercial performance

It is essential that all measures are truly objective to ensure maximum credibility and thus to create an environment which drives continuous improvement.

Case Study 21