This client is one of the world's leading manufacturers of branded sweet and savoury snacks. They were seeking to drive sustainable performance and to review all aspects of the Export supply chain from point of manufacture through to despatch to export customer.
SCALA analysis of the export supply chain service included the organisation structure, key performance indicators, customer profiles, demand profile, inventory and financial processes.
- - Completed pareto volume analysis for products and customers to identify supply chain
complexities and commercial strategies to 'win in the market place' - - Roles, responsibilities and information flows to assess organisational efficiency
- - Reviewed order cycle profiles and ability of manufacturer to meet agreed plans
- - Assessment of manufacturing performance v. customer order cycle to evaluate impact on
inventory and customer service - - Financial credit control procedures and impact on customer service and optimising
available inventory to meet customer service objectives
From the high level review of the Export supply chain capability opportunities identified included:
- Implementing KPIs that better reflected export customer expectations
- Evaluating alternative strategies for controlling export customer's credit,
improved utilisation of available inventory without increasing risk of bad debt
- Sub optimal information flows and improved opportunities
The organisation are now actively pursuing the recommendations as they seek to drive sustainable performance in all areas of its business.
